1. General Shipping Information
We provide shipping services for both domestic and international orders. All orders are carefully packed to ensure products arrive safely. Shipping costs are calculated based on the destination, size, weight, and shipping method selected at checkout.

2. Processing Time

  • Orders are usually processed within 1-3 business days after payment confirmation.
  • Custom or bulk orders may require additional processing time, which will be communicated during order confirmation.

3. Domestic Shipping (Hong Kong)

  • Estimated delivery time: 2-7 business days depending on location.
  • Shipping charges are calculated based on weight, size, and delivery address.
  • For bulk or large office furniture orders, additional handling fees may apply.

4. International Shipping

  • We ship worldwide. Delivery times depend on destination country and customs processing.
  • Estimated delivery time: 7-21 business days for most countries.
  • Customers are responsible for import duties, taxes, or customs fees in their country.
  • Shipping costs will be calculated at checkout based on destination and order weight.

5. Shipping Methods

  • Standard Shipping: Cost-effective and reliable for most orders.
  • Express Shipping: Faster delivery for urgent orders, additional fees apply.
  • Freight Shipping: For large or bulk office furniture; includes special handling and packaging.

6. Order Tracking

  • Once your order is shipped, a tracking number will be provided via email.
  • You can track your order online to monitor its delivery status.

7. Delivery Issues

  • Please ensure that the delivery address is complete and accurate.
  • If a shipment is returned due to an incorrect address, additional shipping charges may apply.
  • In case of lost or damaged shipments, please contact us immediately at langzhuo0206@outlook.com or 95423960. We will assist in filing claims and resolving the issue.

8. Shipping Restrictions

  • Certain large items may have delivery limitations depending on destination.
  • For orders to remote locations, additional charges or longer delivery times may apply.

9. Packaging

  • All products are packed with protective materials to minimize damage during transit.
  • For large office furniture, parts may be disassembled and packed separately with assembly instructions included.

10. Customer Responsibilities

  • Please inspect your shipment upon arrival.
  • Report any damages, shortages, or incorrect items within 48 hours of delivery.