Company Address: RM03, 24/F, Ho King Comm CTR, 2-16 Fayuen ST, Mongkok Kowloon, Hong Kong
Phone: 95423960
Email: langzhuo0206@outlook.com

1. Shipping Policy

Q: Do you offer international shipping?
A: Yes, we provide worldwide shipping. Shipping costs and delivery times depend on the destination and selected shipping method.

Q: How long does it take to process my order?
A: Orders are usually processed within 1-3 business days.

Q: Can I track my shipment?
A: Yes, once your order is shipped, we will provide a tracking number so you can monitor its progress.

2. Terms & Conditions

Q: What are the terms of purchasing from LANGZO STEEL LIMITED?
A: By placing an order with us, you agree to our terms and conditions, including payment, delivery, and product usage policies.

Q: Are prices inclusive of taxes?
A: Prices displayed on our website are exclusive of applicable taxes unless stated otherwise.

3. Refund & Return Policy

Q: Can I return an item if I’m not satisfied?
A: Yes, we accept returns within 14 days of delivery, provided the product is unused and in original packaging.

Q: How do I initiate a return?
A: Please contact us via email at langzhuo0206@outlook.com or phone 95423960 to request a return authorization.

Q: When will I receive my refund?
A: Refunds are processed within 5-7 business days after we receive the returned item.

4. Privacy Policy

Q: How do you protect my personal information?
A: We respect your privacy and use secure measures to protect all personal data collected through our website.

Q: Do you share my information with third parties?
A: No, we do not sell or share your personal information with third parties without your consent, except when required by law.

5. About Us

Q: What does LANGZO STEEL LIMITED specialize in?
A: LANGZO STEEL LIMITED provides high-quality office and commercial furniture, combining durability, functionality, and modern design for businesses of all sizes.

Q: How can I contact you for custom orders?
A: You can reach us by phone at 95423960 or email at langzhuo0206@outlook.com for inquiries about custom furniture solutions.